1. Acceptance of Terms

Welcome to SmartGear.pro. By accessing, browsing, or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

These terms constitute a legally binding agreement between you and SmartGear.pro. If you do not agree with any part of these terms, please do not use our website or services.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new terms.

2. Products & Services

2.1 Product Information

SmartGear.pro specializes in tech accessories, electronic gadgets, and related products. We strive to provide accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

2.2 Availability

Product availability is subject to change without notice. We reserve the right to discontinue any product at any time. In case of unavailability, we will notify you promptly and offer suitable alternatives or full refund.

2.3 Pricing

All prices are displayed in Turkish Lira (TRY) unless otherwise stated. Prices are subject to change without prior notice. The price charged will be the price displayed at the time of purchase confirmation.

3. Ordering & Payment

3.1 Order Process

When you place an order through our website, you are making an offer to purchase the products. We reserve the right to accept or decline your order for any reason. Order confirmation will be sent via email upon successful processing.

3.2 Payment Methods

We accept the following secure payment methods:

• Credit/Debit Cards (Visa, MasterCard)
• iyzico Secure Payment System
• Bank Transfer (selected cases)

3.3 Payment Security

All payments are processed through secure, encrypted channels. We do not store your payment information on our servers. Your financial data is protected by industry-standard security measures.

4. Shipping & Delivery

4.1 Shipping Areas

We currently ship within Turkey and to selected international destinations. Shipping costs and delivery times vary based on location and product type.

4.2 Delivery Times

Estimated delivery times:

• Domestic (Turkey): 2-7 business days
• International: 7-21 business days

Please note that delivery times are estimates and may vary due to supplier availability, customs procedures, or unforeseen circumstances.

4.3 Shipping Costs

Shipping costs are calculated at checkout based on your location and order value. We offer free shipping on orders over 500 TRY within Turkey.

5. Returns & Refunds

5.1 Return Policy

You may return products within 14 days of delivery for a full refund, provided:

• Products are in original, unused condition
• Original packaging is intact
• All accessories and documentation are included
• Return request is initiated through our website

5.2 Return Process

To initiate a return:

1. Contact our customer service at returns@smartgear.pro
2. Provide order number and reason for return
3. Receive return authorization and instructions
4. Ship the product back using provided instructions

5.3 Refund Processing

Refunds will be processed within 5-10 business days after we receive and inspect the returned product. Refunds will be credited to your original payment method.

6. Warranties & Disclaimers

6.1 Product Warranties

Products come with manufacturer warranties as specified in product descriptions. SmartGear.pro facilitates warranty claims but is not responsible for manufacturer warranty policies.

6.2 Disclaimer

While we strive to provide high-quality products, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of products or services.

7. User Responsibilities

As a user of SmartGear.pro, you agree to:

• Provide accurate and complete information during registration and checkout
• Use the website only for lawful purposes
• Not engage in any activity that could harm our website or services
• Respect intellectual property rights
• Not attempt to gain unauthorized access to our systems

8. Privacy & Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms of Service.

We comply with applicable data protection laws and regulations, including GDPR and Turkish data protection legislation.

9. Intellectual Property

All content on SmartGear.pro, including but not limited to text, graphics, logos, images, and software, is the property of SmartGear.pro or its licensors and is protected by copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works of our content without explicit written permission.

10. Limitation of Liability

To the fullest extent permitted by law, SmartGear.pro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of our services.

Our total liability for any claim arising out of or relating to these terms or our services shall not exceed the amount you paid for the specific product or service giving rise to the claim.

11. Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for any reason, including but not limited to violation of these Terms of Service.

You may terminate your account at any time by contacting our customer service. Upon termination, your right to use our services will cease immediately.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Republic of Turkey. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Turkey.

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.